Come and support the Brighton & Hove and PRH Musculoskeletal MSK Physiotherapy Service by volunteering at Community Assessment Days at the Princess Royal Hospital, in Haywards Heath.
Volunteer Stewards are required to support staff and help improve patients' experience.
What you will be doing:
- welcoming patients
- help maintain an organised and welcoming environment for patients
- answering general questions and providing information
- providing directions and signposting patients to appropriate staff as required
- chatting to patients to relieve boredom whilst waiting
- reassuring patients who feel stressed or anxious
- managing the appointment ticketing service
- distributing and collecting patient questionnaires
Volunteers are required on Tuesday the 10th of November and Tuesday 15th December 2026, with further dates to be planned in 2027.
Available shifts are 08.00 to 12.00 or 12.0 to 16.00.
Applicants must be able to commit to a minimum of one day in each month and can volunteer on both if they like.
Skills
- Friendly, approachable and able to act in a professional manner
- Excellent communication and listening skills
- Able to demonstrate empathy, patience and compassion
- Able to move around the building and be 'on your feet' for most of each shift
- Confident speaking with patients and answering general questions
- Able to remain calm and organised in a busy environment
- Able to work independently, whilst also being part of a team
- Flexible and willing to undertake a variety of tasks
- Reliable, punctual and dependable.
Availability
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | No | Yes | No | No | No | No | No |
| Afternoon | No | Yes | No | No | No | No | No |
| Evening | No | No | No | No | No | No | No |
Location
Princess Royal Hospital
Haywards Heath
RH16 4NQ