Opportunity - Community People

Purpose of the role:

As a Receptionist, you will often be the first person someone will speak to when they arrive at the Centre. This will include staff, volunteers and the general public.

Main tasks:

- Answer the telephone and deal with enquiries, answer questions or book appointments

- Deal with face-to-face enquiries

- Take payments

- Do the Centre’s filing

- Support the Co-ordinator with office admin when needed

- Raise any concerns you may have about the Client with the Manager or Co-ordinator

How will we support you?

You will be supported in the role, but will also be invited to attend volunteer meetings, where you will always be encouraged to voice your opinion or raise any concerns.

What will you get out of Volunteering?

You will be making a difference to the lives of older people in so many ways, which is very fulfilling.

You will also be able to gain some experience and knowledge in the role, to either build up your skillset or use to apply for a paid job.

Skills

- Good communication

- Good listening skills

- Friendly nature

- Able to write basic notes

- Professional manner

- Patience

- Able to maintain confidentiality

Availability

	Mon	Tue	Wed	Thu	Fri	Sat	Sun
Morning	No	Yes	Yes	Yes	Yes	No	No
Afternoon	No	No	No	No	No	No	No
Evening	No	No	No	No	No	No	No

The timing of the day is between 9am & midday, however the time commitment required from volunteers can be flexible. You can volunteer for hours during centre open hours at a time that suits your schedule. Please do contact us so that we can discuss what works best.