Opportunity - Community People

We need a volunteer to be flexible so they can work between reception and helping out in the café. Working on reception, you will often be the first person someone will speak to when they arrive at the location. This will include staff, volunteers and the general public. While assisting in the café, you may be taking orders for food, making and serving drinks and keeping the area clean and tidy at all times.

Skills

Main tasks:

Answer the telephone and deal with enquiries, answer questions or take messages.
Respond to face-to-face enquiries
Take payments
Do the Centre’s filing
Support the Co-ordinator with office admin when needed
Raise any concerns you may have about a Client to the Manager or Co-ordinator
Understand and promote the organisation’s policies and abide by its guidelines
Work within the service parameters
Take initiative in encouraging suggestions, ideas and changes for the improvement of the service
Keep informed of other functions and activities at Age UK West Sussex, Brighton & Hove
Work professionally with fellow volunteers and members of staff in other organisations
Participate in team meetings, training, supervision and support sessions as required
Occasionally assist with washing up in the kitchen/clearing tables