As an Online Groups assistant, you’ll support carers accessing our online group sessions, helping carers share their experiences, reduce stress, and combat loneliness. You’ll actively listen, provide information, and assist with the running session online (via Zoom).
You’ll work closely with a Wellbeing Worker (Group Facilitator), providing feedback and highlighting any safeguarding concerns.
Role Expectations:
• Engage in pre- and post-meeting briefings with the Group Facilitator.
• Assist in preparing and closing the meeting space (including testing online connections if applicable).
• Welcome and support new and regular attendees.
• Facilitate meetings according to your role training.
• Complete volunteer records and upload receipts for any expenses.
• Attend regular check-ins with a Volunteer Mentor to ensure a positive experience.
Skills
Skills and Qualities Needed:
• Being able to use Zoom (login, log off, admitting carers, managing the chat, create breakout room- Training can be provided)
• Existing knowledge in Learning Disabilities and/ or willingness to learn
• Active listening and clear, effective communication in an online setting.
• Confidence in engaging with others during virtual group sessions.
• Understanding of the challenges carers face.
• Empathy and a supportive approach.
• Ability to remain non-judgemental and maintain personal boundaries.
• Commitment to promoting the wellbeing of carers.
Availability
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | No | Yes | No | No | No | No | No |
| Afternoon | No | No | No | No | No | No | No |
| Evening | No | Yes | No | No | No | No | No |
Timings, and Commitment: • Location: Online (via Zoom) • Time: Monthly on the first Tuesday, 10:30am – 12pm and quarterly at 5.30pm – 7pm • Commitment: Around 2 hours per month, minimum 6-month commitment.
Location
Working from home